w5505 Terms & Conditions

1 Introduction & Acceptance

Welcome to the w5505 platform. These Terms & Conditions ("Terms") form a legally binding agreement between you and w5505. By using this site, registering, or accessing any service, you are considered to have fully agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using this platform. w5505 reserves the right to amend these Terms at any time; amended Terms take effect as soon as they are published on the platform.

2 Account Registration & Eligibility

2.1 Eligibility Requirements

To create an account and use services on w5505, you must meet all of the following conditions:

• You must be 21 years of age or older.
• You are not registering from a country or region where online gambling is legally prohibited.
• You are able to provide an active mobile number and valid personal information.
• You are creating the account in your own name and for your own benefit, not on behalf of any third party.
• You have not previously been banned from w5505.

2.2 One Account Per Person

Only one account is permitted per individual, household, IP address, or device. Any attempt to create multiple accounts will be treated as a punishable offence, and all associated accounts may be terminated, including forfeiture of deposited funds.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. w5505 may request documents for identity verification at any time. w5505 reserves the right to temporarily or permanently close an account if verification fails.

2.4 Account Security

It is your responsibility to keep your login credentials confidential. Any unauthorised access to your account must be reported immediately to [email protected]. w5505 will not be liable for any loss resulting from third-party access.

3 Deposits & Withdrawals

3.1 Accepted Payment Methods

w5505 currently supports transactions through the following mobile banking methods:

• bKash — Bangladesh's most popular mobile wallet
• Nagad — Digital financial service of the postal department
• Rocket — Mobile banking service of Dutch-Bangla Bank
• Upay — Fast and reliable mobile payment solution

3.2 Limits

3.3 Withdrawal Terms

Your account must be fully verified before requesting a withdrawal. Withdrawals will only be made to the same payment method used for the deposit. Withdrawals may be held until any active bonus wagering requirements have been met.

4 Bonuses & Promotional Offers

4.1 Welcome Bonus

New members are eligible for a 150% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500; or depositing ৳12,000 or more earns the maximum ৳8,000 bonus, for a total of ৳20,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount. Wagering is calculated on the bonus only, not on the combined total of deposit and bonus. Example: for a ৳1,500 bonus, ৳1,500 × 25 = ৳37,500 must be wagered before bonus winnings can be withdrawn.

4.3 General Bonus Terms

• Wagering must be completed within the specified time limit after receiving a bonus.
• Fulfilling bonus conditions using multiple accounts or devices is prohibited.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.
• w5505 reserves the right to modify or cancel any bonus offer at any time.
• Each bonus offer may have its own specific terms — read the relevant terms before accepting an offer.

5 VIP & Loyalty Program

w5505's VIP program has five tiers. By playing regularly, you can advance to higher tiers and enjoy attractive weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.3% weekly cashback
• Gold: Up to 0.5% weekly cashback
• Platinum: Up to 0.6% weekly cashback
• Diamond: Up to 0.8% weekly cashback

VIP tier determination, cashback calculation, and distribution are entirely at w5505's discretion. VIP benefits are non-transferable and cannot be converted to cash until applicable terms are met.

6 Prohibited Activities

Participation in any of the following activities is strictly prohibited and may result in account termination and forfeiture of funds:

• Conducting money laundering or illegal financial activities
• Exploiting technical vulnerabilities or bugs on the platform
• Placing bets using bots, automated software, or artificial intelligence
• Colluding with other users to win bonuses or prizes
• Operating an account under a false identity or another person's identity
• Creating multiple accounts for the same individual or household
• Attempting cyberattacks or hacking against the platform

7 Fair Play & Responsible Betting

w5505 is committed to ensuring a safe and fair gaming environment. Our platform uses SSL encryption and all games follow fair play principles. We encourage responsible betting.

If you feel that gambling is having a negative impact on your life, please read our Responsible Gaming page and take advantage of self-exclusion or deposit limit options. Our support team is available 24/7 to assist you.

• Do not try to recover losses by placing more bets, no matter how much you have lost.
• Never bet beyond your set budget.
• Avoid betting when under the influence of alcohol or when under mental stress.
• It is your responsibility to prevent minors from using this platform.

8 Privacy & Data Protection

w5505 takes the privacy of your personal information very seriously. Full details of how we collect, use, and protect your data can be found on our Privacy Policy page.

By using w5505, you consent to the terms of our privacy policy. We do not sell your personal information to third parties except where required by law. Information necessary for service operation, fraud prevention, and legal compliance may be collected.

9 Intellectual Property

All content on the w5505 platform — including logos, graphics, text, software, interface design, and all other elements — is the intellectual property of w5505 or its licensors. Reproducing, distributing, or commercially using these materials without written permission is prohibited.

Game content from providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming is protected by the intellectual property rights of those respective organisations.

10 Limitation of Liability

w5505 accepts no liability in the following cases:

• Loss caused by internet disconnection or technical errors
• Account loss due to user negligence or third-party actions
• Temporary unavailability of the platform or maintenance downtime
• Fluctuations in asset value or currency
• Indirect, incidental, or consequential losses

In any circumstances, w5505's maximum liability will be limited to the total amount of the relevant transaction.

11 Account Closure & Termination

11.1 At the User's Request

You may request account closure at any time by emailing [email protected]. Please ensure all eligible balances are withdrawn before closing your account.

11.2 At w5505's Initiative

w5505 may close or temporarily suspend an account without prior notice for any of the following reasons:

• Any breach of these Terms
• Suspected fraud or deception
• Failure to cooperate with the verification process
• Legal or regulatory requirements

12 Dispute Resolution

For any complaint or dispute, please first contact our support team. Our 24/7 live chat support is available in both Bengali and English. You may also reach us by email: [email protected].

If a resolution is not reached through support, both parties will attempt to settle the matter through discussion. w5505 is committed to resolving user issues quickly and fairly.

13 Changes to Services

w5505 reserves the right to change service features, the game list, bonus structure, payment limits, or the terms of any service at any time. For significant changes, we will publish a notice on the platform. Continued use of the platform after changes indicates your agreement to the revised terms.

w5505 may temporarily suspend services without prior notice for maintenance, upgrades, or unavoidable reasons.

14 Contact & Support

If you have any questions about these Terms or need support, please contact us:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

Our support team is at your service 24 hours a day, 7 days a week. Feel free to reach out for any issue or query.